Overview of FAQs


See our selection of Frequently Asked Questions below. If you need further help please feel free to contact individual holiday parks directly.

How do I become a Best of British loyalty cardholder?

The Best of British loyalty card is free and offers you discounts at our parks.

Simply fill in our online form, and we will send out a loyalty card to you.

Please see the individual parks for their specific offers.

How do I book my holiday?

For some of our parks you can book online, and for some you need to fill in the contact form or telephone. Please use the online booking button or contact form on the individual park page.

Do you accept dogs?

Some of our parks accept dogs and some don't. Please select 'dogs' as a search term when using the park search. Alternatively, you can take a look at our list of dog friendly holiday parks.

I need to speak to someone about my booking

For all queries regarding your booking (from payment, amendments to cancellation), please contact the park directly.

I have visited a park that I think should belong to the Best of British group.

We welcome any suggestions of quality parks you have been to. Please use our contact form to let us know of your recommendation.

How do I provide feedback about the Best of British group?

We welcome any feedback. Please use our contact form provided.

If you would like to feedback to individual parks, please contact the park directly.

Are all your parks child friendly?

Many of our parks are child friendly, however, some are adults only parks. Please use the filter in the search to ensure you find the best park suitable to you. 

Do you have any adults only parks?

Yes, some of our parks are for adults only and do not accept children. Please use the filter in the search to ensure you find a park most suitable to you.