At Best of British we know the importance of holidays and spending quality family time together. That’s why many of our parks have gone the extra mile to ensure all visitors can access and enjoy our 5-star accommodation and facilities.
Here we outline some of the adaptations our holidays parks have made for guests with limited mobility or special needs.
1. Disabled wash facilities
Many of our holiday parks offer well-appointed disabled toilets and wash rooms, which enable guests with mobility requirements to wash with ease. Facilities include hand rails, radar locks, level access, wet rooms, shower seats, non-slip flooring, emergency pull cords and ample room for helpers.
2. Wheelchair friendly accommodation
A wide selection of holiday parks in the Best of British group have wheelchair friendly accommodation options, which include holiday cottages, caravan holiday homes and quirky glamping pods.
Some sites such as Ladram Bay in Devon have a purpose-built accessible caravan holiday home, which have been designed to include disabled facilities such as ramped access, a spacious living area, extra wide doorways, a wide hallway to make manoeuvring easy and a low-level cooker and worktops.
3. Special pitch selection
Subject to availability, the majority of our parks are able to recommend camping and touring pitches which are close to amenities and facilities. They will be able to tell you whether the pitch is level and advise on site terrain and parking availability. Discuss your requirements with one of the friendly reception team at the time of booking and they will try their best to accommodate any requests you may have.
4. Wheelchair and mobility scooters
Taking your mobility scooter or wheelchair away can be challenging, especially if you’re travelling via public transport or have a lot of luggage to bring. A selection of our holiday parks can take delivery of wheelchairs and scooters on your behalf and some, like Woodovis Park in Devon even have their own, which you can borrow for the duration of your stay.
In March 2020 Highlands End Holiday Park will have an all-terrain Tramper mobility scooter available to hire, which will allow visitors to explore the Jurassic Coast and the park itself. As part of the small hire fee guests will become a member of Countryside Mobility, which will give you access to the entire network of 50 beauty spots around the South West.
5. Chilled medication storage
It may be possible for our holiday parks to store prescription medication that requires refrigeration. Speak to the reception team at the time of booking to see whether this is something they can arrange for you.
6. On site assistance
Broadhembury and Dornafield, both offer assistance with pitching and South Lytchett Manor offers a familiarisation tour, to help guests get their bearings and navigate their way around the site. The majority of our holiday parks have a member of staff on site 24 hours a day, who will be able to provide assistance in case of an emergency.
7. Local knowledge and recommendations
Our parks have excellent links with the local community and will be able to suggest wheelchair friendly attractions and a range of things to do in the local area. They will also be able to provide you with information and directions to local hospitals and pharmacies. Many of our parks are serviced by wheelchair friendly buses and can recommend companies with specially adapted taxis to use during your stay.
8. First aid equipment and accessibility adaptions
In addition to first aid trained staff, many of our parks have high tech first aid equipment, including automated defibrillators. A selection of our parks also have specialist equipment in place to aid the check in process, including Induction Hearing Loop Systems and the means to accept calls through Text Direct and Type Talk.
9. Specially trained staff
Many members of staff across the Best of British parks have completed an accessibility training programme to ensure they are up to date with the latest legislation and have an understanding of our guests needs.
10. Autism and Dementia aware
We understand that ‘accessibility’ is a broad term and that many guests have ‘invisible disabilities’, which are often poorly understood. With this in mind, some of our parks have taken special steps to cater for guests with conditions such as Dementia and Autism, to ensure every effort is made to guarantee an enjoyable and worry-free stay.
Staff at Polmanter in Cornwall have developed a ‘holidaying with autism guide’ and have made strides to prevent a ‘sensory overload’ in communal areas, which may otherwise be challenging. For instance, staff will endeavour to accommodate seating requests and will adapt the menu wherever possible to cater to food preferences.
See our full list of holiday parks with disabled facilities.